Trecom
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Recent activity by Trecom
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Only 2.1
Release notes 2.1 Update live: 2024-03-12 Platforms: All What's new We have improved our service level feature in analytics by adding Target Service Level (TSL) allowing you to specify a targ...
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Zones for System SMS
Zones These are the SMS zones referred to in our pricelist, i.e. zones for System SMS sent from the app. Country Zone USA A Cyprus A Thailand A Sao Tome & Principe A Colombia A S...
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Licenses in the app
Switchboard Packages Mini Light Unlimited Answer Groups 1 2 Unlimited IVR ❌ 2 Unlimited Analytics ❌ ❌ ✅ Call Log ❌ ❌ ✅ Limitations 1: Additional answer groups can be purchased as ...
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Only 2.0
Release notes 2.0 Update live: 2023-12-05 Platforms: All What’s new? The 'Analytics Explore' and 'Call Log Search' features now have a dedicated main tab, making them more accessible and use...
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integrate an answering service
Webhook for integrating an answering service Our webhook allows answering service companies to integrate their solutions with ours. By doing so, they can access line status, activity status, and or...
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Redirect your number
You need to manually turn off the forwarding. We recommend that you create a reference named "redirect". In that reference, you can specify an end time for when the redirect should cease. Follow t...
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Only 1.22
Release notes 1.22.0 Update live: 2023-09-26 Platforms: All What's new? Moved out of beta! The advanced contact list provides a clearer overview of your contacts and lets you customize your e...
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Cost Centers 101
Who has access to cost centers? Users with the permission Account have access to cost centers Open cost centers Click on -> Your organization -> Account -> Billing General information The fir...
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System requirements for using the app
If you’re curious about the system requirements needed to run the app, see bellow and learn which operating systems (OS) and browsers we support. You will also fint network requirements etc. Device...
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Schedule a message
You can share and schedule messages directly from our app. These messages can be in real-time or scheduled to be sent later. You can see your scheduled messages in a separate dialogue box in the ch...
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