Trecom
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Recent activity by Trecom
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System SMS
Who can send an SMS? Users can per default send system SMS to zone A from their own number Users who are part of a response group that allows SMS from display numbers can send SMS from there Se...
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Account
Who can access and edit account settings? Users with the permission account can view and edit the settings Access account To access account, click expand the list Company profile This is wher...
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Share call logs and call recordings
Who can access this feature? Organisations with Unlimited-package Organisations with Light-package and Analytics Share a call log and call recording You can share a call log in a chat or channe...
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Control your recordings with activity statuses
Who can use activity status settings to record calls Users given the permission to control their recordings via the status types How does it work? With these settings you can customize your a...
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Look & feel
Open Settings To access your settings, go to Personal Settings → Appearance → Visual Style. Here you can adjust the app theme, scale the interface, change how colleagues’ activity is shown, and con...
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Share files
Share a file There is different ways to share a file in a channel or direct chat. Share a file with drag & drop Locate your file in the folder Drag & drop in the chat or channel Type a message...
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Create a conference call (3rd party call)
To create a conference call you need to be in a call. From there follow the instructions below. Click Search for a contact or type in the number Click There is no limit to how many people y...
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Advanced contact list
What is an advanced contact list? With it you will be able to sort, group and include contacts according to your needs. This allows you to get a better overview of your contacts. Functions Choose...
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Phone system
The phone system gathers everything related to calls within the organization. Here you can create and manage answer groups, IVR menus, default call rules, voices, audio files, caller IDs, and much ...
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Call details
What is call details? Call details are an intelligent feature that shows the path a call has taken. By default, the search result is presented in the call log with call details. Turn the call deta...
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