Dashmir Osmani
Articles
Recent activity by Dashmir Osmani
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Number Lookup as a Notification
It's now easier to see who is calling, even if the number is not in your contact list. You get notifications that provide additional information about the call. This can range from who is calling a...
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Only 2.2
Release notes 2.2 (Prel.) Update live: 2024-06-11 Platforms: All What's new? As the next step in making organizations more efficient, we’ve now added the capability to search all your transcri...
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Only 2.1
Release notes 2.1 Update live: 2024-03-12 Platforms: All What's new We have improved our service level feature in analytics by adding Target Service Level (TSL) allowing you to specify a targ...
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System SMS
Who can send an SMS? Users can per default send system SMS to zone A from their own number Users who are part of a response group that allows SMS from display numbers can send SMS from there Se...
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Notifications
Access notifications To access notifications, click and expand the list notifications. Sound and devices This is where you customize the settings for notification sounds. Notification sounds ...
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Callback
Who has access to callback? Users with the Phone System permission or higher can purchase the callback add-on. All users in an organization with the Phone System permission can manage the callbac...
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Answer group settings for users with phone system permission
Who has access to the phone system? Users with the phone system authority can view and edit the settings Manage Phone System To enter the settings, click select your organization and expand th...
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Users & Teams
Who can access users & teams? Users with the permission Users & Teams can view and edit the settings Access users & teams To access users & teams, click expand the list Users First of a...
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Account
Who can access and edit account settings? Users with the permission account can view and edit the settings Access account To access account, click expand the list Company profile This is where...
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Zones for System SMS
Zones These are the SMS zones referred to in our pricelist, i.e. zones for System SMS sent from the app. Country Zone USA A Cyprus A Thailand A Sao Tome & Principe A Colombia A S...
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